Privacy Policy

Last updated: January 2025

1. Introduction

TaxAuditPro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. We comply with the Nigeria Data Protection Regulation (NDPR) and other applicable data protection laws.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, phone number, firm details)
• Financial statements and transaction data
• Client information and KYC documents
• Tax calculation inputs and parameters
• Payment and billing information

2.2 Automatically Collected Information

• Usage data (pages visited, features used, time spent)
• Device information (IP address, browser type, operating system)
• Log data (access times, error logs, performance metrics)

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process financial statements and calculate taxes
• Generate reports and compliance documentation
• Improve our AI models and features
• Send service updates and notifications
• Process payments and manage subscriptions
• Provide customer support
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data:

• End-to-end encryption for data in transit (TLS/SSL)
• Encryption at rest for stored data
• Multi-factor authentication (MFA)
• Regular security audits and penetration testing
• Access controls and role-based permissions
• Comprehensive audit trails

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers who assist in operating our platform
• Payment processors for billing purposes
• Legal authorities when required by law
• Professional advisors (lawyers, accountants) under confidentiality agreements

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Financial and tax data may be retained longer to comply with regulatory requirements. You may request deletion of your data, subject to legal retention obligations.

7. Your Rights (NDPR Compliance)

Under NDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent
• Lodge a complaint with NITDA

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and improve our Service. You can control cookie preferences through your browser settings.

9. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties.

10. International Data Transfers

Your data is primarily stored and processed in Nigeria. If data is transferred internationally, we ensure appropriate safeguards are in place to protect your information.

11. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through the Service. Your continued use after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

• Email: privacy@taxauditpro.com
• Data Protection Officer: dpo@taxauditpro.com